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Privacy Policy


Privacy Notice Pursuant to Article 13 of the GDPR
This privacy policy was created using a service from www.einfach-dsgvo.de

Name and Address of the Data Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection laws is:
syscoon GmbH
Loh 7
77978 Schuttertal
Germany
Phone: +49 7826 96616 0
E-Mail: info@syscoon.com

Name and Address of the Data Protection Officer
heyData GmbH
Schützenstr. 5
10117 Berlin
E-Mail: datenschutz@heydata.eu
https://heydata.eu/

Privacy Notice Pursuant to Article 13 of the GDPR
This privacy policy was created using a service provided by www.einfach-dsgvo.de

Name and Address of the Data Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection laws is:
syscoon GmbH
Loh 7
77978 Schuttertal
Germany
Phone: +49 7826 96616 0
E-Mail: info@syscoon.com

Name and Address of the Data Protection Officer
heyData GmbH
Schützenstr. 5
10117 Berlin
E-Mail: datenschutz@heydata.eu
https://heydata.eu/



General Information on Data Processing
This privacy notice is intended for:

– Visitors to our website,
– Customers and prospective customers,
– Contacts and employees of our corporate customers,
– Users of our products and services.

Legal Basis for the Processing of Personal Data
In accordance with Article 13 of the GDPR, we are providing you with information regarding the legal bases for our data processing activities. Unless the legal basis is specifically stated in this privacy notice, the following applies:

The legal basis for obtaining consent is Article 6(1)(a) in conjunction with Article 7 of the GDPR. The legal basis for processing data to fulfill our services, carry out contractual measures, and respond to inquiries is Article 6(1)(b) of the GDPR. The legal basis for processing to fulfill our legal obligations is Article 6(1)(c) of the GDPR.
If the processing of your data is necessary to safeguard a legitimate interest of our company or a third party
and the interests, fundamental rights, and fundamental freedoms of the data subject do not override the aforementioned interest, then Article 6(1)(f) of the GDPR serves as the legal basis for the processing.
In cases where the vital interests of the data subject or another natural person necessitate the processing of personal data, Article 6(1)(d) of the GDPR serves as the legal basis.

Data Deletion and Retention Periods
We adhere to the principles of data minimization pursuant to Article 5(1)(c) of the GDPR and storage limitation pursuant to Article 5(1)(e) of the GDPR. We store your personal data only for as long as is necessary to achieve the purposes stated here or as required by the retention periods established by law. Once the respective purpose no longer applies or once these retention periods have expired, the corresponding data will be deleted as soon as possible.

Note on the Transfer of Data to Third Countries
Our website also incorporates tools from companies based in third countries (including, in particular, the United States). If these tools are active, your personal data may be transferred to the servers of the respective companies. The level of data protection in third countries generally does not comply with EU data protection law. This creates a risk that your data may be disclosed to authorities in those countries. We have no control over these processing activities.

External Links
This website may contain links to third-party websites or to other websites under our control. If you follow a link to a website outside our control, please note that these websites have their own privacy policies. We assume no responsibility or liability for these third-party websites or their privacy policies. Therefore, before using these websites, please review their privacy policies to ensure you agree with them.

You can recognize external links either by their slightly different color from the rest of the text or by the fact that they are underlined.
Your cursor will highlight external links when you hover over them. Your personal data is only transmitted to the link’s destination when you click on an external link. In doing so, the operator of the other website receives, in particular, your IP address, the time you clicked the link, the page on which you clicked the link, and other information, which you can find in the privacy policy of the respective provider.

Please also note that some links may result in the transfer of data outside the European Economic Area.
This could allow foreign authorities to access your data. You may not have any legal recourse against such access to your data. If you do not want your personal data to be transferred to the link’s destination or to be exposed to unwanted access by foreign authorities, please do not click on any links.


Rights of the Data Subject
As a data subject under the GDPR, you have the right to exercise various rights. The data subject rights under the GDPR include the right of access (Article 15), the right to rectification (Article 16), the right to erasure (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority, and the right to data portability (Article 20).

Right of Withdrawal:
Certain data processing activities can only be carried out with your explicit consent. You may revoke your consent at any time. However, this does not affect the lawfulness of the data processing that took place prior to the revocation.

Right to Object:
If the processing is based on Article 6(1)(e) or (f) of the GDPR, you, as the data subject, may object at any time to the processing of your personal data for reasons arising from your particular situation. You also have this right in the case of profiling based on these provisions within the meaning of Article 4(4) of the GDPR. Unless we can demonstrate a legitimate interest in the processing that outweighs your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defense of legal claims, we will cease processing your data upon receipt of your objection.
If the processing of personal data is used for direct marketing purposes, you also have the right to object at any time. The same applies to profiling related to direct marketing. In this case as well, we will no longer process your personal data once you have objected.

Right to file a complaint with a supervisory authority:
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority—in particular, in the Member State where you reside, where you work, or where the alleged violation occurred—without prejudice to any other administrative or judicial remedy.

Right to Data Portability:
If your data is processed automatically based on your consent or to fulfill a contract, you have the right to receive this data in a structured, commonly used, and machine-readable format. You also have the right to request that the data be transferred and made available to another data controller, provided this is technically feasible.

Right to Access, Correction, and Deletion:
You have the right to obtain information about your personal data that is being processed, including the purpose of the data processing, the categories of data, the recipients, and the duration of storage. If you have any questions on this topic or on other matters related to personal data, please feel free to contact us using the contact information provided in the legal notice.


Right to Restriction of Processing:
You may request the restriction of the processing of your personal data at any time. To do so, you must meet one of the following conditions:
You dispute the accuracy of the personal data. For the duration of the verification of its accuracy, you have the right to request a restriction on processing.
If the processing is unlawful, you may request that the use of the data be restricted as an alternative to erasure.
If we no longer need your personal data for the purposes of processing, but you need the data to assert, exercise, or defend legal claims, you may request that processing be restricted as an alternative to erasure.
If you object to the processing pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours will be conducted. Until this balancing is completed, you have the right to request the restriction of processing.

Website Hosting (Web Host)
Our website is hosted by:
Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen
Germany

When you visit our website, we automatically collect and store information in what are known as server log files. Your browser automatically transmits this information to our server or to the server of our hosting provider.


These are:
IIP address of the website visitor's device
Device used
Hostname of the accessing computer
Visitor's operating system
Browser type and version
Name of the file accessed
Time of the server request
Amount of data
Information indicating whether the data was successfully retrieved

This data is not combined with other data sources.
The legal basis for processing this data is Article 6(1)(f) of the GDPR. Our legitimate interest is to ensure the technically error-free display and optimization of this website.

Instead of hosting this website on our own server, we may also have it hosted on the server of an external service provider (hosting company). In this case, the personal data collected on this website is stored on the hosting company’s servers. In addition to the data mentioned above, this may include, for example, contact requests, contact information, names, website access data, metadata and communication data, contract data, and other data generated through a website
.

Another legal basis cited is the purpose of pre-contractual or contractual performance with respect to the data subject (Art. 6(1)(b) of the GDPR). In the event that we have engaged a hosting provider, a data processing agreement is in place with that service provider.

Use of Cookies
Our website uses “cookies.” Cookies are pieces of information that a web server (a server that provides web content) stores on your device in order to identify that device. They are either stored temporarily for the duration of a session (session cookies) and deleted after you leave the website, or stored permanently (persistent cookies) on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may also be stored on your device by third-party companies when you visit our site (third-party requests). This allows us, as the operator, and you, as a visitor to this website, to use certain third-party services that are integrated into this website. Examples include cookies used to process payment services or cookies used to display videos.

Cookies have a wide range of uses. They can improve a website’s functionality, manage shopping cart features, enhance the security and convenience of using the website, and analyze visitor traffic and behavior. Depending on their specific functions, cookies are classified under data protection law. They are either necessary for the operation of the website and intended to provide certain functions (such as the shopping cart) or serve to optimize the website (e.g., cookies for measuring visitor behavior); in such cases, their use is based on Article 6(1)(f) of the GDPR. As the website operator, we have a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of our services. In all other cases, cookies are stored only with your express consent (Art.
6(1)(a) GDPR).

If cookies from third-party companies or for analytical purposes are used, we will inform you of this separately in this privacy notice. We will request your required consent, which you may revoke at any time.



Use of External Services
Our website uses external services. External services are third-party services that are integrated into our website. This may be done for various reasons, such as embedding videos or ensuring the security of the website. When using these services, personal data is also shared with the respective providers of these external services. If we do not have a legitimate interest in using these services, we will obtain your consent—which you may revoke at any time—as a visitor to our website before using them (Art. 6(1)(a) GDPR).

Analytics
We process the personal data of website visitors to analyze user behavior. By evaluating the data collected, we are able to compile information about the use of the individual components of our website.
This allows us to improve the user-friendliness of our website. Using the analytics tools we employ, we can, for example, create user profiles to display targeted or interest-based advertisements, recognize our website visitors on their next visit, track their click and scroll behavior and downloads, generate heat maps, page views can be tracked, visit duration or bounce rates can be measured, and the origin of website visitors (city, country, and the referring site) can be traced. These analytics tools help us improve our market research and marketing activities.

The processing of data is based on the legal basis of consent (Art. 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data by providing your voluntary, explicit, and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) of the GDPR on which we base the processing. We will proceed in the same manner if you withdraw your consent. The lawfulness of the processing carried out prior to the withdrawal remains unaffected.

Google Analytics 
We use the Google Analytics service on our website. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Using this service may result in the transfer of data to a third country (the United States).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.

Interface software
Business processes run more cost-effectively, faster, and with fewer errors when they are automated using software via interfaces. This allows them to be efficiently integrated into business processes through the company’s own website or social media platforms. On our website, we use interface software to link different applications and to securely transfer personal data from one application to another.

The processing of data is based on the legal basis of consent (Art. 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data by providing your voluntary, explicit, and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) of the GDPR on which we base the processing. We will proceed in the same manner if you withdraw your consent. The lawfulness of the processing carried out prior to the withdrawal remains unaffected.


Google Tag Manager
We use the Google Tag Manager service on our website. The provider of this service is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Using this service may result in the transfer of data to a third country (the United States).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.

Webfonts
This site uses so-called web fonts to ensure consistent font display. These fonts are provided by an external provider and are loaded by your browser when you visit the website. In doing so, the web font provider becomes aware that our website was accessed from your IP address, since your browser establishes a direct connection to the web font provider.

The processing of data is based on the legal basis of consent (Art. 6(1)(a) GDPR). As a website visitor, you have consented to the processing of your personal data by providing your voluntary, explicit, and prior consent. Without separate consent, we will not process your personal data in the manner described above, provided that there is no other legal basis within the meaning of Article 6(1) of the GDPR on which we base the processing. We will proceed in the same manner if you withdraw your consent. The lawfulness of the processing carried out prior to the withdrawal remains unaffected.

Google Fonts
We use the Google Fonts service on our website. The service is provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Using this service may result in the transfer of data to a third country (the United States).

Further information can be found in the provider's privacy policy at the following URL:
https://policies.google.com/privacy.

Contact Form
On our website, you can contact us via a contact form. To contact us using this form, we will need your contact information in particular.

The legal basis for this is processing for the purpose of fulfilling a contract or taking steps prior to entering into a contract, in accordance with Article 6(1)(b) of the GDPR. In addition, there may be a legitimate interest in maintaining business relationships or responding to your inquiry for other reasons.


In this case, the legal basis for the processing of your data would be Article 6(1)(f) of the GDPR.

The data will be deleted once we have fully responded to your inquiry and there are no other retention requirements that prevent us from doing so.

Contact by Phone or Email
In accordance with legal requirements, we have provided a phone number and email address on our website. We automatically store the data transmitted through these channels so that we can process inquiries or contact the person making the inquiry. We do not share this data with third parties without consent.


If you contact us by phone or via our email address for pre-contractual or contractual purposes, the processing of personal data is based on the legal basis set forth in Article 6(1)(b) of the GDPR. For all other forms of contact initiated by you, our processing of personal data is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR.


Handling of Applicant Data
You may submit an application to us (e.g., by mail, through the online application form, or by email). We will store and process the personal data we receive in this way for the purposes of the application process.

The legal basis for the processing is Article 6(1)(b) of the GDPR and Article 6(1)(a) of the GDPR, provided that consent has been given. To the extent that German law applies, Section 26 of the Federal Data Protection Act (BDSG) in particular serves as the legal basis for the processing. You may revoke your consent at any time. The lawfulness of the processing carried out up to the time of revocation remains unaffected.

If the application results in an employment relationship, the data collected will be stored for the purpose of processing the
employment relationship on the basis of Article 6(1)(b) of the GDPR. If no employment relationship is established, the data will be stored on the basis of Article 6(1)(f) of the GDPR for the duration of any statutory claims, in particular those arising from discrimination in the application process. This is necessary to defend against any potential lawsuits or allegations.
If consent has been given, the data will be stored for a longer period pursuant to Article 6(1)(a) of the GDPR. You may revoke your consent at any time. The lawfulness of the processing carried out prior to revocation remains unaffected.

If an employment relationship is not established, the applicant may be added to our applicant pool. In this case, all information provided in the application will be stored so that we can contact the applicant when suitable job openings arise.


Data is stored in the applicant pool only after consent has been granted pursuant to Article 6(1)(a) of the GDPR. This consent may be revoked at any time, whereupon the relevant data will be deleted, provided there are no legal grounds for retention. The data will be automatically deleted no later than two years after consent is granted.
The lawfulness of the processing carried out up to the time of revocation remains unaffected.


Candidate Pool
If an employment relationship is not established, the applicant may be added to our applicant pool. In this case, all information from the application will be stored so that we can contact the applicant when suitable job openings arise. zu können.

Data is stored in the applicant pool only after consent has been granted pursuant to Article 6(1)(a) of the GDPR.
This consent may be revoked at any time, whereupon the relevant data will be deleted, provided there are no legal grounds for retention. The data will be deleted no later than two years after consent is granted. The lawfulness of the processing carried out up to the time of revocation remains unaffected.


Processing of Personal Data in the Context of Customer Relationships
In connection with the initiation, execution, and fulfillment of contractual relationships, we process personal data of contacts, employees, and other authorized representatives of our corporate clients.


In particular, we process the following:
– Names
– Business contact information (email address, phone number)
– Contract and communication data
– Access and usage data for our systems
– Billing and payment information

The purpose of the processing is to fulfill the contract, provide customer service, handle billing, offer support, and comply with legal obligations.

The legal basis is Article 6(1)(b) of the GDPR (contract / precontractual measures) and Article 6(1)(f) of the GDPR (legitimate interest in the proper conduct of business).